Frequently Asked Questions and Answers
| What kind of activities are there at Casa Maria? | |
| There are many things to do at Casa Maria. We offer two kayaks, boogie boards, horseshoes, bochie ball, dominoes, walks on the beach, quiet reading from a small book library. There is a TV with DVD player, with about 40 movies. There is also an Ipod Player and CD player (bring your tunes) | |
| What activities are there in Mahahual? | |
Mahahual offers snorkeling and scuba trips, fishing, parasailing, jet ski rentals, shopping, Mayan Ruins, guided tours and there are many restaurants and bars to relax, have lunch and enjoy the views.
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| What time is check in and out? | |
| Check in is at 3:00pm and check out is at 11:00am | |
| What about the drinking water? | |
The water system at Casa Maria provides water to the sinks and showers. There is purified drinking water available in the kitchen, as well as purified ice. | |
| Does Casa Maria offer a maid and cook? | |
| There is a full-time caretaker on site at Casa Maria. Carlos is available to answer any questions. Please remember that Casa Maria is an eco-friendly villa and we need to conserve water and electricity. There is also a restaurant 1min away by car or a 10min walk up the beach, at the Mayan Beach Garden. Just let them know before 5pm that you will be joining them for dinner. There is no cook at this time. | |
| What about Travel Insurance? | |
| We want your vacation in your own private villa to be a positive and memorable one so we strongly suggest that you obtain Travel Insurance. There are No Refunds for Hurricanes, or other natural and non-controllable disasters. We do not sell Travel Insurance, but we have listed a few web sites that you can check out. Travel Insurance is not as expensive as you might think. www.travelguard.com www.insuremytrip.com www.accessamerica.com www.worldtravelcenter.com | |
| What about car rentals in Cancun? | |
You can rent a car at the Cancun International Airport. You can check any of the companies. | |
| Do I need to rent a 4-wheel drive car? | |
| A 4-wheel drive car is not required, however the more ground clearence that you have the better. There are street signs that read "Topes" which are speed bumps but they are hard to see and if you hit one going too fast you can crack your oil pan. They are usually located before and within the towns. | |
| What is the best way to get to Casa Maria? | |
| Flying into the Cancun Airport and renting a car is the best way. For directions to Casa Maria please go to the following link; Directions to Mahahual | |
| Are the shops and restaurants within walking distance? | |
| Shops and restaurants in Mahahual are 15 from Casa Maria. Mahahual is a great place for fun, food and sun, but leaving the busy streets to return home to Casa Maria is the best of all! | |
| Is there night life in Mahahual? | |
Some of the restaurants and bars stay open late. There are a dozen to choose from, it’s best to locate a restaurant early on in your visit, talk to the owners and find out how late they will be open. You will find that they can be very accommodating. Many of the shops and restaurants will close after the Cruise Ships leave town for the day. As more and more people are vacationing in Mahahual, more shops and restaurants are extending thier hours. There is also a Hard Rock Cafe due to open soon. | |
| Do you have hair dryers? | |
| Yes, Hair dryers are available upon request. | |
| Do you have air-conditioning? | |
Casa Maria does have air conditioning avail at night in each bedroom. It is on a schedule (8pm to 6am) | |
| Washer / Dryer? | |
Not at this time | |
| Do you have internet, phone, TV, DVD? | |
We offer a TV with DVD player only (approx 60 movies) | |
| Do you have a full kitchen? | |
| Casa Maria offers a full kitchen. There are place settings for ten. Appliances include; refrigerator freezer, stove/oven, coffee maker, blender. (no dishwasher) at this time. | |
| Do you have a sandy beach? | |
| Yes, Casa Maria is located on the beach boasting the beautiful white powdery sand and tuquoise blue waters of the Caribbean Sea. We have the best beaches in all of the Costa Maya. The beach and sand changes everyday, always bring water-sox or water-shoes. | |
| How deep is the water? | |
| The water in front of Casa Maria and for as far as you can walk is beautiful! It is shallow with lot's of waist high water great for kids and snorkeling. Small waves are perfect for body surfing. | |
| Does Casa Maria offer beach towels? | |
We do offer beach towels to our guest. | |
| Visa or Travellers checks? | |
| Stores and restaurants in Mahahual do not accept Visa, M/C or Travelers checks at this time. US dollars and Mexican pesos are accepted everywhere. Bring cash or stop at the ATM machine in Cancun, Playa del Carmen, Akumal, Tulum. | |
| Where can we exchange money? | |
ATM machines are now available in many locations in Mahahual. There is one located at the gas station. If you want to exchange money, you can do this at the Cancun airport after you pick up your bags but before you leave the building. However, your best exchange rates will be at a local bank. There are many banks along hwy 307 when you are driving south to Mahahual. You can stop in Playa del Carmen, Tulum, or Felipe Carrillo Puerto. Tulum is a little easier with banks on both sides of the street on Hwy 307. The first one being on the right hand side, at the first signal light, next to the grocery store (San Francisco). The best exchange rates are normally at the banks or withdrawning pesos from the ATM comes with a very small fee. | |
| When is the best time to visit Casa Maria | |
The weather is always nice in Mahahual. During the rainy season, it may rain for a short period of time, but you can generally enjoy the sun each day. You can always check the weather forecast before you come at: Mahahual Weather. Average temperatures are as follows: Month Avg. Rainfall Avg. Temp Jan. 3.5 inches 75 Feb. 2.2 75 Mar. 1.6 78 Apr. 1.6 80 May 4.6 82 June 7.0 84 July 4.3 84 Aug. 5.9 84 Sept. 9.0 83 Oct. 8.6 81 Nov. 3.8 78 Dec. 4.3 76 | |
| What to bring? | |
You may want to bring your own snorkel gear. We also have a couple of boogie-boards and kayaks for your use. Water socks are always good to bring. Bug spray that contains "Deet" is good to have some nights. Sunscreen, hiking shoes, camera, camcorder, books, travel games, DVD's. | |
| Where to get groceries? | |
Driving from the Cancun airport you can stop in Playa del Carmen at one of Sams Club is also on the East side of 307 just past Chedraui. Another location would be in Tulum at the | |
| Why is there an additional fee for more than 8 guests? | |
Casa Maria's rates are based on 8 guests. An additional fee for guests beyond 8 (with a maximum of 10) is charged to allow for the additional costs associated with propane, water, soap and paper products provided by Casa Maria for our guests. This additional charge is $15 per person per night. | |
| What about security? | |
Use common sense. Lock your rental car. Lock the house when you leave and when you go to bed. If you leave the property it might be a good idea to let the Caretaker know where you are going and when you will be back. The outside lights are motion detectors. We keep a few night lights on for security at night. It’s always a good idea when vacationing at any beach town in | |
| What to bring | |
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